Terms & Conditions

Hamaraz Terms & Conditions

This website is operated by Hamaraz Enterprises, trading under the Hamaraz World brand, unless otherwise stated on the relevant product or service page.

By accessing or using this website, you agree to comply with these Terms & Conditions.

1. About Our Website:

Hamaraz World provides information about our brands, products, services and business solutions.
Products offered through the website may include personal-care products, women’s hygiene products, clothing, lifestyle products and institutional or customized solutions.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on the website are accurate.
However, minor variations may occur in colour, packaging, appearance or presentation, particularly where products are photographed under different lighting conditions.
Product information should always be read together with the information printed on the actual product packaging.

3.Product Compliance and Labelling

Products are supplied subject to the laws, standards and regulatory requirements applicable to the relevant product category.
Where applicable, mandatory declarations, warnings, instructions, net quantity, MRP and other information will be provided on the product packaging or product listing.
For packaged commodities sold through e-commerce, applicable mandatory declarations are required to be displayed on the digital platform, subject to the relevant rules and exemptions.

4. Cosmetic and Personal-Car Products:

Products classified as cosmetics are intended to comply with the applicable requirements governing cosmetics in India.
Cosmetic products must not be represented through false or misleading claims. The Cosmetics Rules, 2020 specifically address misleading claims and applicable quality and safety requirements.
Customers should use products according to the instructions and warnings provided on the product packaging.

5. Women’s Hygiene Products:

Sanitary napkins and other women’s hygiene products are subject to applicable product standards and regulatory requirements.
Where applicable, product specifications and certification status will be represented accurately and should not be assumed solely from marketing descriptions.
For example, BIS currently publishes standards and certification material for sanitary napkins under the relevant IS 5405 standards.

6. Orders:

An order placed through the website constitutes a request to purchase the selected products.
Order acceptance may be subject to product availability, payment confirmation, verification and other applicable conditions.
We reserve the right to cancel an order where there is a genuine issue involving product availability, pricing, payment, suspected fraud, technical error or other legitimate reason, subject to applicable law.

7. Pricing:

Prices displayed on the website will be shown in Indian Rupees unless otherwise specified.
Applicable taxes, shipping charges and other charges will be displayed where required before completion of the purchase.
We make reasonable efforts to keep pricing information accurate.

8. Intellectual Property

The Hamaraz World name, Hamaraz ILAMI, ILAMI Care, ILAMI Clothing, logos, photographs, graphics, text, designs and other original content appearing on the website may be protected by intellectual-property laws.
You may not reproduce, copy, modify, distribute, sell or commercially exploit website content without prior written permission, except where permitted by law.

9.User Conduct

Customers must not:

Use the website for unlawful purposes;
Attempt to interfere with website security;
Introduce malicious software;
Misuse payment systems;
Submit false information;
Attempt unauthorized access to website systems; or
Use our content or brand identity in a misleading manner.

10. Third-Party Services

The website may use third-party services such as payment gateways, logistics providers, analytics services, social-media platforms and other technology providers.
Those services may be governed by their own terms and policies.

11. Links to Other Websites

Our website may contain links to external websites.
Such links are provided for convenience and do not necessarily constitute an endorsement of the content, products or services provided by those websites.

12. Limitation of Liability

To the extent permitted by applicable law, Hamaraz World will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded or restrict statutory consumer rights.

13. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government restrictions, strikes, technical failures, public emergencies or other similar events.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.
The updated version will be published on this page with the revised effective date.

15. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.
Subject to applicable consumer-protection laws and jurisdictional requirements, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the place of business of Hamaraz Enterprises.

16. Contact

For questions regarding these Terms:

Hamaraz Enterprises

Email: admin@hamarazworld.com
Phone/WhatsApp: +91 9710486600
Address: 7/1, Military Lines, Samathanapuram, Palayamkottai post, Tirunelveli District, Tamilnadu, India – 627002.