Shipping Policy

Hamaraz Shipping Policy

HAMARAZ ENTERPRISES process and deliver every order carefully and within the estimated time communicated at the time of purchase.

This Shipping Policy applies to purchases made through www.hamarazworld.com and may also apply to orders placed through our official sales channels, subject to the terms applicable to those channels.

1. Order Processing :

Orders are normally processed after successful confirmation of payment and verification of the order details.

Processing time may vary depending on :

  • Product availability
  • Order quantity
  • Customization requirements
  • Bulk or institutional orders
  • Product category
  • Delivery location
  • Verification requirements

Orders containing customized or made-to-order products may require additional processing time.

2. Delivery Time :

The estimated delivery period will be communicated during checkout or through the order confirmation, wherever applicable.

Delivery timelines are estimates and may vary because of:

  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • Natural events
  • Transportation disruptions
  • Incorrect or incomplete address information
  • Remote or difficult-to-service locations
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to dispatch orders within the stated processing period.

3. Shipping Charges :

Shipping charges, if applicable, will be displayed before the customer completes the order.

For certain promotional offers, Hamaraz World may provide free or reduced shipping subject to the conditions of that offer.          

4. Bulk and Institutional Orders :

For schools, colleges, companies and other organizations, delivery schedules may differ from standard retail orders.

For bulk or customized orders, the delivery schedule will be mutually agreed upon before order confirmation.

5. Address Accuracy:

Customers are responsible for providing a complete and accurate delivery address, including:

  • Name
  • Door/Building number
  • Street
  • Area
  • City/Town
  • State
  • PIN code
  • Contact telephone number

Hamaraz Enterprises will not be responsible for delays or additional delivery charges arising from incorrect or incomplete information provided by the customer.

6. Delivery Attempts :

Our logistics partner may make one or more delivery attempts depending on its operating procedures.

If the customer is unavailable or refuses delivery without a valid reason, additional delivery arrangements may be subject to applicable charges or order cancellation.

7. Damaged Packages :

Customers are encouraged to inspect the external condition of the package at the time of delivery.

If a package appears seriously damaged, tampered with or opened, the customer should, where reasonably possible:

  1. Record photographs or video of the package;
  2. Note the issue with the delivery personnel, where possible; and
  3. Contact us promptly with the order details and supporting evidence.

 

8. Undelivered or Returned Shipments :

  • If an order is returned to us because of an incorrect address, repeated unsuccessful delivery attempts, refusal to accept the parcel or other customer-related reasons, we may contact the customer regarding re-shipment.
  • Additional shipping charges may apply where the return or re-shipment was caused by information or actions attributable to the customer.

 

9. International Shipping :

  • Unless specifically stated otherwise, our standard shipping service is intended for delivery within India.
  • International orders, where offered, may be subject to additional shipping charges, customs duties, taxes, import requirements and other charges imposed by the destination country.
  • Such charges are generally the responsibility of the customer unless otherwise expressly stated.

 

10. Contact :

For shipping-related questions, customers may contact:

Hamaraz World
Email: customercare@hamarazworld.com
Phone/WhatsApp: +91 – 80157-18014 / 9710-48-6600 / 9884-25-7796 

We will make reasonable efforts to assist customers with delivery-related concerns.

FAQ About Shipping Policy

We arrange delivery to serviceable locations within India, subject to product availability and courier coverage for the destination.

Delivery time depends on the product, destination, courier service and other circumstances. The expected delivery information will be communicated or displayed at the time of purchase wherever applicable.

Orders are processed after the order and payment details have been confirmed.

Dispatch time can vary according to product availability and the nature of the order.

Where tracking is available, the relevant tracking details will be shared after the order has been dispatched.

Occasionally, deliveries can be affected by courier issues, weather conditions, holidays, remote locations, incorrect address information or circumstances beyond our reasonable control. We will assist you in checking the delivery status.

Please contact us as early as possible if you need to change your delivery address.

Once an order has been dispatched, an address change may not be possible.

The courier partner may make another delivery attempt or contact you according to its delivery procedure.

Please make sure your phone number and delivery address are correct when placing the order.

Shipping charges, where applicable, depend on the product, destination, order and delivery method.

Any applicable charge will be communicated at the time of purchase.

Hamaraz Enterprises started with a simple thought – to build something of our own, step by step, with honesty, hard work and the experience we have gained over the years.

Hamaraz World is our journey – built one idea, one product and one relationship at a time.

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